Recalls

Current Recalls

WHAT IS THE PROBLEM?

During ongoing product testing, the GT team identified a potential issue with the handlebars on a limited number of bicycles. In certain cases, the handlebars may develop small fatigue cracks over time, which if not identified, may continue to grow larger and eventually lead to a fracture of the handlebars. If this happens, a rider could lose control of the bicycle and fall.

No incidents or injuries have been reported, but the safety of GT riders and optimal performance of GT products is our number one priority, so GT is launching a voluntary recall and free replacement program.

HOW DO I CHECK A BICYCLE TO DETERMINE IF IT IS AFFECTED BY THIS RECALL?

A bicycle is affected if it meets the following steps:

Step 1:

If the GT logo on the downtube is solid, proceed to Step 2. If the logo is not solid, the bicycle is not affected.

Step 2:

If the bicycle model name is listed below, proceed to Step 3. If not, the bicycle is not affected. The model name is either found on the top tube or chainstay as pictured to the right.

Model Year Model Name
2017 Karakoram Sport
2017 Karakoram Comp
2017 Aggressor Expert
2017 Aggressor Sport
2017 Aggressor Comp
Step 3:

If the bicycle stem faceplate marking reads "Ø31.8 9-10N.m," bicycle may be affected by this recall. If it does not have this exact marking, the bicycle is not affected. The marking can be found on either the top or the bottom side of the stem, as pictured to the right.

WHAT SHOULD I DO NEXT?

If your bicycle meets all steps 1-3 above, you should stop using it and bring it to an authorized GT dealer to confirm if your bicycle is affected by this recall. If your bicycle is affected, an authorized GT dealer will replace the handlebar and stem free of charge.

Translated Notices:


Past Recalls

Please use the links below to view our past recalls.

 

Safety Recall Notice for 2016-2017 Sanction Bikes and Frames equipped with FOX Float X2 Rear Shocks

 

Quick Release Recall

Effected: Bicycles equipped with front disc brakes and quick release levers.

 

Translated Notices:

  • English - View PDF
    Contacts: United States/Canada - 1-800-726-2453; United Kingdom - 01202732288; Australia - (03) 8327 8080; Finland - 0942451582; Sweden - 0844683769; Norway - 062783001

  • Portuguese - View PDF
    Contact: Portugal - 211141321

  • Spanish - View PDF
    Contact: Spain - 911980754

  • German - View PDF
    Contacts: Germany - 07614888022; Austria - 012675922; Switzerland - 0615880767; Luxembourg - 027860715

  • French - View PDF
    Contact: France - 0482810011

  • Italian - View PDF
    Contact: Italy - 0294756239

  • Dutch - View PDF
    Contacts: Netherlands - 0541820906; Belgium - 025885776

  • Chinese - View PDF
    Contact: China +86-21-64468999

  • Japanese - View PDF
    Contact: Japan +81-3-5950-6002

 

 

Safety Recall Notice for SR Suntour Forks 

 

Safety Recall Notice 2015 GT Fury Elite and Fury Expert Bicycles

 

Safety Recall Notice 2014 GT Fury Team and Fury Expert Bicycles